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E-Commerce Monitoring

Ecommerce Performance
Monitoring & Error Tracking

Whether it's a slow product page on mobile, a JS error breaking your cart, or a third-party integration that ghosted mid-sale — obseria.io helps you understand what's broken so you can fix it faster.

Every lost checkout is a lost customer. obseria.io connects frontend errors, backend latency, and real user behaviour into a single view — so your engineering team knows exactly where revenue is leaking before your customers notice.

< 60 s

Time to first alert after a checkout error

38%

Average reduction in checkout abandonment

400+

E-commerce integrations monitored out of the box

99.99%

Platform uptime SLA for monitoring ingestion

The problem

Every minute of broken checkout costs real money

E-commerce runs on milliseconds and trust. A single JS error at checkout, a slow mobile product page, or a payment provider timeout can wipe out hours of marketing spend. The hard part is knowing which one is hurting you right now.

Slow pages on mobile

57% of users abandon a page that takes longer than 3 seconds to load. Mobile devices on 4G are your biggest risk — and they're also your biggest revenue channel. obseria.io measures Real LCP, FID, and CLS per device class, OS, and geography in real time.

Silent JS errors in cart & checkout

A broken add-to-cart button doesn't throw a server error — it just silently loses the customer. obseria.io captures every unhandled exception in the browser, linked to the session, the funnel step, and the affected SKU — so nothing slips through.

Third-party payment failures

Stripe, Adyen, Braintree, PayPal — all of them can go down, time out, or degrade without warning. obseria.io tracks every outbound API call your storefront makes, surfacing latency spikes and error rates per provider before your customers rage-click away.

Inventory & product feed lag

Sold-out items still showing, prices not updating, product images returning 404 — feed sync failures silently erode trust. obseria.io monitors backend job latency and API error rates across your entire product catalogue pipeline.

Search & filter degradation

Search is the #1 product discovery path for most stores. When Elasticsearch or Algolia slows down, add-to-cart rates drop immediately. obseria.io traces every search request end-to-end, from the browser query to the index response.

Revenue impact you can measure

obseria.io connects performance metrics to business outcomes. See conversion rate alongside error rate on the same timeline. Quantify revenue at risk during an incident — not just abstract SLOs — so you can prioritise fixes by business impact.

Real-time visibility

From error to root cause in minutes

obseria.io connects frontend telemetry, backend traces, and business metrics on a single timeline.

Checkout conversion rate · 24 h

Incident window: 14:00 – 17:00 · JS error in payment iframe

−38% conv.

Peak rate

3.4%

Incident low

0.9%

Lost orders

~1,240

Frontend errors by funnel step · 14 days

Stacked by error category

Product page LCP · mobile vs desktop

Rolling 20 samples · 95th percentile

Mobile p95 LCP

4.8 s

Desktop p95 LCP

1.9 s

Mobile SLO

⚠ Breached

Session replay — abandoned checkout

session: 7f3a…c2b · Chrome 124 · iPhone 15 Pro

2 errors