Ecommerce Performance
Monitoring & Error Tracking
Whether it's a slow product page on mobile, a JS error breaking your cart, or a third-party integration that ghosted mid-sale — obseria.io helps you understand what's broken so you can fix it faster.
Every lost checkout is a lost customer. obseria.io connects frontend errors, backend latency, and real user behaviour into a single view — so your engineering team knows exactly where revenue is leaking before your customers notice.
< 60 s
Time to first alert after a checkout error
38%
Average reduction in checkout abandonment
400+
E-commerce integrations monitored out of the box
99.99%
Platform uptime SLA for monitoring ingestion
The problem
Every minute of broken checkout costs real money
E-commerce runs on milliseconds and trust. A single JS error at checkout, a slow mobile product page, or a payment provider timeout can wipe out hours of marketing spend. The hard part is knowing which one is hurting you right now.
Slow pages on mobile
57% of users abandon a page that takes longer than 3 seconds to load. Mobile devices on 4G are your biggest risk — and they're also your biggest revenue channel. obseria.io measures Real LCP, FID, and CLS per device class, OS, and geography in real time.
Silent JS errors in cart & checkout
A broken add-to-cart button doesn't throw a server error — it just silently loses the customer. obseria.io captures every unhandled exception in the browser, linked to the session, the funnel step, and the affected SKU — so nothing slips through.
Third-party payment failures
Stripe, Adyen, Braintree, PayPal — all of them can go down, time out, or degrade without warning. obseria.io tracks every outbound API call your storefront makes, surfacing latency spikes and error rates per provider before your customers rage-click away.
Inventory & product feed lag
Sold-out items still showing, prices not updating, product images returning 404 — feed sync failures silently erode trust. obseria.io monitors backend job latency and API error rates across your entire product catalogue pipeline.
Search & filter degradation
Search is the #1 product discovery path for most stores. When Elasticsearch or Algolia slows down, add-to-cart rates drop immediately. obseria.io traces every search request end-to-end, from the browser query to the index response.
Revenue impact you can measure
obseria.io connects performance metrics to business outcomes. See conversion rate alongside error rate on the same timeline. Quantify revenue at risk during an incident — not just abstract SLOs — so you can prioritise fixes by business impact.
Real-time visibility
From error to root cause in minutes
obseria.io connects frontend telemetry, backend traces, and business metrics on a single timeline.
Checkout conversion rate · 24 h
Incident window: 14:00 – 17:00 · JS error in payment iframe
Peak rate
3.4%
Incident low
0.9%
Lost orders
~1,240
Frontend errors by funnel step · 14 days
Stacked by error category
Product page LCP · mobile vs desktop
Rolling 20 samples · 95th percentile
Mobile p95 LCP
4.8 s
Desktop p95 LCP
1.9 s
Mobile SLO
⚠ Breached
Session replay — abandoned checkout
session: 7f3a…c2b · Chrome 124 · iPhone 15 Pro
Page load
product/running-shoes-pro · 3.2 s
Add to cart
SKU: RS-PRO-42-BLK · qty 1
Checkout initiated
Guest checkout · Visa ending 4242
JS Error
TypeError: Cannot read properties of null
Network failure
POST /api/payments 503 · Stripe timeout
Session ended
No confirmation event — likely abandoned
How it works
Instrument once. Monitor everything.
obseria.io works across your full stack — from the customer's browser to your order-management database — with a single unified agent.
Frontend RUM
One script tag instruments Core Web Vitals, network requests, JS errors, and user interactions. Works with React, Vue, Next.js, Nuxt, or plain HTML — no framework coupling required. Session context is automatically propagated to backend traces.
Backend distributed tracing
OpenTelemetry auto-instrumentation covers Node.js, Python, Go, Java, and .NET. Every HTTP request, database query, cache hit, and queue message is captured as a linked span — giving you an unbroken trace from browser click to database row.
Third-party monitoring
obseria.io instruments outbound HTTP automatically. Stripe, Adyen, Algolia, AWS S3, CDN origins — every external call is tracked for latency and error rate, with no code changes to your existing integration layer.
Business metric correlation
Connect your conversion events — add-to-cart, checkout-start, payment-success — to the performance timeline. Instantly see whether an error rate increase correlates with a conversion drop, and by how much.
Incident timeline — payment degradation
Black Friday · 11:34 – 12:06 GMT
Platform
Everything your e-commerce team needs
Real User Monitoring
Core Web Vitals, session duration, rage-clicks, and dead-clicks per page type and device class.
Error & Exception Tracking
JS errors, promise rejections, and network failures — with full stack trace, breadcrumbs, and affected-user count.
Distributed Tracing
End-to-end traces from browser to database, across every microservice in your order processing pipeline.
Synthetic Monitoring
Scripted checkout flows run from 20+ global locations every minute — so you catch downtime before real users do.
SLO Management
Define SLOs on any funnel step. Track error budget burn rate. Get paged before the budget runs out.
Alerting & On-call
Route alerts to Slack, PagerDuty, or OpsGenie. Smart grouping suppresses noise during known incidents.
Integrations
Works with your entire commerce stack
obseria.io ships ready-made integrations for every major e-commerce platform, payment provider, and search engine.
Storefronts
- Shopify
- WooCommerce
- Magento
- Commercetools
Payments
- Stripe
- Adyen
- Braintree
- PayPal
Search & Merch
- Algolia
- Elasticsearch
- Constructor.io
- Bloomreach
Infrastructure
- AWS
- Vercel
- Cloudflare
- Fastly
"We had a Stripe timeout killing checkouts for 22 minutes on our biggest sale day. obseria.io detected it in under 60 seconds and the incident card had root cause, blast radius, and a suggested runbook — all before our on-call engineer even picked up the page."
Marc Kühn
VP Engineering · fashion-forward.de
FAQ
Frequently asked questions
Stop losing revenue to silent errors
Start monitoring your checkout funnel in under 15 minutes. No credit card required — full access for 14 days.