AI Observability

Trust AI agents in production

Monitor LLM calls, agent workflows, token cost and response quality and catch hallucinations before customers see them
Obseria apps and capabilities: observability, APM, infrastructure and integrations
Obseria home dashboard with service health, open problems, SLO compliance and ingestion
Obseria trace explorer with span list and span attributes
Benefits

Observability for the AI era

GenAI applications are non-deterministic. Obseria makes them manageable anyway: with traces, quality metrics and cost transparency.

Trace every LLM call

Prompts, responses, tool calls and retrieval steps as a trace, with latency, token usage and cost per model, application and tenant.

Monitor quality and guardrails

Automatically score hallucinations, toxicity, PII leaks and prompt injections. Violations land in the review queue before they reach customers.

Keep cost under control

Token cost per feature, team and user in real time. Budgets, anomaly alerts and recommendations for cheaper models at the same quality.

45% lower LLM cost

Deltaforge routes requests to cheaper models based on quality metrics.

Read the Deltaforge story

< 2 h to detect quality drift

Cobalt Insurance detects declining response quality after model updates within hours instead of weeks.

Read the Cobalt story

100% of agent actions auditable

Granit Public logs every tool call of citizen chatbots in an audit-proof way.

Read the Granit story

0 unchecked prompt injections

Helios Bank blocks prompt injection attempts automatically via guardrail policies.

Read the Helios story

Empower your business with AI-driven observability

Harness trusted answers instead of alert floods, for measurable business outcomes at scale

Explore the Obseria approach
How it works

From signal to answer in three steps

  1. Step 1

    Instrument your AI stack

    OpenTelemetry GenAI conventions capture LLM calls, tool use and retrieval from your SDKs and frameworks.

  2. Step 2

    Evaluate every response

    Built-in evaluators score relevance, faithfulness, toxicity and PII leaks and route violations to review.

  3. Step 3

    Control cost and quality

    Token cost, latency and quality per model, feature and tenant, with budgets and alerts.

What's included

  • LLM, agent and RAG tracing
  • Quality evaluations and guardrails
  • Token cost per model, feature and tenant
  • Prompt injection and data leak detection
  • Model and prompt version comparison
  • Audit trail for every agent action
Use cases

AI observability use cases with Obseria

AAcme PlatformProAI AgentHomeDashboardsCatalogSearchMonitoringInfrastructureServicesTracesLogsExperienceSLOsIncidentsSecurityWorkflowsBusinessAI ObservabilityFind what you need⌘ KAI Observability · support-agentLast 1 hourEnvironmentAll ⌄ServiceAll ⌄StatusAll ⌄SeverityAll ⌄RefreshRequests184K24hTokens41.2M+12%Cost$61278% budgetQuality0.91faithfulnessAgent trace · Where is my order #8831?agent.planlookup order → check shipmenttool.crmget_order(8831) · 120 msllm.claude1,840 tok · 1.2 s · $0.011guardrailPII masked · injection: noneresponseShipped 12 Oct, arrives 15 OctEvaluationsRelevance0.93Faithfulness0.91Toxicity0.02Hallucination0.18Cost anomaly: summarize_ticket uses 3.4× more tokens since prompt v7Suggestion: route tickets < 2 KB to a smaller model · est. −38% cost, quality unchangedApply in Agent

Chatbots and copilots with quality and cost

Every conversation as a trace with prompt, retrieval context, model response and evaluation. Quality metrics such as relevance, faithfulness and toxicity are computed automatically.

Explore LLM Tracing
Integrations

Works with your stack

Connect the technologies you already run. 700+ integrations, discovered and put into context automatically.
Browse all integrations

Leading organizations that run on AI Observability

  • Bosch
  • Ströer
  • Caritas international
  • Valensina
  • Deutsche Aidshilfe
  • SOFAR
  • Hitchcock
  • Schmid Alarm
  • HiScout
  • vi2vi
  • Kienzle Dentaltechnik
  • Flowcon Unternehmensberatung
  • Marissa Resort
  • Hansjakob Realschule Freiburg

AI Observability FAQ

AI observability monitors AI applications in production: LLM calls, agent workflows, retrieval pipelines, cost, latency and response quality. Because LLM output is non-deterministic, it extends classic observability with quality metrics and guardrails.

Claude, OpenAI, Gemini, Mistral, Llama and models on Bedrock, Vertex AI and Azure AI, as well as frameworks such as LangChain, LlamaIndex, Vercel AI SDK, Semantic Kernel and the Claude Agent SDK, via OpenTelemetry GenAI conventions.

Configurable. Content can be stored in full, masked or only as a hash. PII is detected and masked automatically, data stays in the EU.

Through LLM-based evaluators that score responses against retrieval context and references, combined with rule checks and user feedback. Scores and thresholds are configurable per application.

Ready for observability that delivers answers?

Take the first steps toward reliable operations