Observability for Energy & Utilities

Observability for energy: keep the grid and every service running

Monitor control centers, smart metering, energy trading and customer portals in one context, and prove resilience as critical infrastructure
Obseria apps and capabilities: observability, APM, infrastructure and integrations
Obseria home dashboard with service health, open problems, SLO compliance and ingestion
Obseria trace explorer with span list and span attributes
Challenges

The energy transition runs on software.

Renewables, smart meters and flexible tariffs multiply data flows, while regulators expect uninterrupted supply and fast incident reporting.

OT, IT and cloud converge

Control systems, metering gateways, billing and trading platforms are connected, but monitored by separate teams and tools.

Volatile load and data

Weather-driven generation, peak tariffs and millions of meter readings create spikes that legacy monitoring cannot predict.

Critical infrastructure obligations

NIS2 and national KRITIS rules require attack detection, incident evidence and reporting within hours.

Proven impact

80% of incidents resolved automatically

Northwind Energy fixes standard incidents via runbook without human intervention.

7 days lead time on capacity bottlenecks

Storage and clusters are scaled ahead of seasonal peaks and tariff changes.

1 topology from substation IT to customer portal

Dependencies across OT-adjacent IT, back office and digital channels in one graph.

< 1 h to identify affected systems in a zero-day

Runtime analytics shows exactly which processes run a vulnerable component.

Use cases

Observability use cases for Energy & Utilities

From control center to customer portal: where energy companies start with Obseria.
Compliance and resilience

Built for critical infrastructure

Energy providers face some of the strictest security obligations. Obseria delivers the monitoring and evidence they require.

  • NIS2 and KRITISIncident detection, documentation and reporting support for operators of critical infrastructure.
  • IEC 62443 and ISO 27019Monitoring and logging evidence for industrial and energy-sector security.
  • Attack detection systemsLog analytics and detection rules that support legally required attack detection.
  • GDPRMasking of customer and meter identifiers before storage.
  • Data residencyOperation in EU regions, on-premises or at the edge.
Northwind Energy
Customer story

During the last winter storm, our outage map stayed online and we knew which back-office system was the bottleneck before the call center did.

Head of IT Operations, Northwind Energy
80%incidents auto-resolved
7 dayscapacity lead time
1day per week won back per SRE
See all customer stories

Energy & Utilities observability FAQ

Obseria monitors the IT side of grid operations: servers, networks, virtualization, gateways and interfaces that support control systems. It does not replace safety-certified control or protection systems.

Obseria detects incidents automatically, documents affected services and duration and keeps an audit-proof trail, the basis for internal escalation and reporting to authorities.

Yes. Obseria ingests millions of data points per second and monitors processing pipelines for delays, gaps and errors.

Yes. Obseria can run as a managed deployment in your own data center or private cloud, with collectors at the edge.

Yes. SAP systems are integrated via the Integrations Hub and appear in the same topology as your cloud and edge services.

Keep the lights on, and prove it.

See how Obseria connects grid IT, metering and customer channels.