Observability for Transportation & Logistics

Observability for logistics: every shipment, every interface, on time

Follow orders and shipments across TMS, WMS, carrier APIs and tracking portals, and fix disruptions before they become missed deliveries
Obseria apps and capabilities: observability, APM, infrastructure and integrations
Obseria home dashboard with service health, open problems, SLO compliance and ingestion
Obseria trace explorer with span list and span attributes
Challenges

Logistics runs on interfaces.

Every shipment touches shippers, warehouses, carriers, customs and customers. One failing interface delays thousands of parcels.

Hundreds of partner interfaces

EDI, carrier APIs and customs systems fail silently. Errors surface only when deliveries are already late.

Peaks with hard cut-offs

Peak season and daily cut-off times leave no room for slow label printing, stuck queues or overloaded WMS.

Customers expect live tracking

Shippers and recipients expect real-time status. Gaps in tracking data immediately become support calls.

Proven impact

2 weeks to the first production automation

Brightline Logistics started with ticket routing and expanded to auto-remediation.

5 dashboards instead of 40 reports

IT and operations KPIs in shared dashboards across warehouses and hubs.

1 h to full cloud coverage

AWS accounts connected via Terraform module across all regions.

70% faster detection of failed partner messages

EDI and API errors are detected at the interface, not at the customer.

Compliance and resilience

Secure, traceable supply chains

Logistics companies handle personal data, customs data and critical transport services. Obseria helps protect and document them.

  • NIS2Incident detection and reporting support for transport operators and essential entities.
  • Electronic freight information (eFTI)Monitoring of digital freight data exchange with authorities.
  • Customs and ICS2Audit-proof logs and interface monitoring for customs declarations.
  • GDPRMasking of recipient names, addresses and phone numbers before storage.
  • ISO 27001 and SOC 2 Type IICertified platform operation with annual audits.
Brightline Logistics
Customer story

We used to learn about broken carrier interfaces from angry customers. Now Obseria tells us which partner failed, how many shipments are affected and opens the ticket.

Head of Logistics IT, Brightline Logistics
2 weeksto first automation
40 → 5reports to dashboards
70%faster detection
See all customer stories

Transportation & Logistics observability FAQ

Yes. Obseria monitors EDI converters, message queues and partner endpoints and alerts on failed, delayed or malformed messages.

Yes. Common WMS and TMS platforms, SAP EWM and TM, and custom systems are integrated via OpenTelemetry, APIs and the Integrations Hub.

Yes. Hubs, warehouses and depots appear in one topology, with site-level health and automatic discovery of new locations.

Seasonal baselines forecast load, synthetic checks verify critical journeys and automations recover stuck processes before cut-off times are missed.

Yes. Names, addresses and phone numbers are masked in Obseria Pipeline before storage, and access is controlled at field level.

Deliver on every promise.

See how Obseria follows shipments across every interface.