Observability for the public sector: digital services citizens can rely on
Monitor citizen portals, specialist procedures and shared IT services sovereignly, with data residency in Germany and evidence for BSI and NIS2
Sovereign observability for public IT providers
How state data centers operate Obseria in their own environment with BSI C5 evidence.
Register nowDigital government only works if it works every time.
Citizens expect online services that are as reliable as commercial apps, while public IT faces legacy systems, strict security requirements and limited staff.Sovereignty and security first
Data must stay in Germany or the EU, security requirements are high, and every tool needs approval. Monitoring cannot become a risk itself.
Many procedures, many owners
Citizen portals connect identity services, payment, document management and specialist procedures run by different providers.
Small teams, many systems
Public IT providers operate hundreds of applications with lean teams. Manual correlation and alert floods do not scale.
100% of AI actions auditable
Granit Public logs every tool call of citizen chatbots in an audit-proof way.
1 agent instead of three
Observability and security data from one agent per host reduce approval and maintenance effort.
100% of logs in transaction context
Logs from 40 procedures are linked automatically to citizen transactions.
60% fewer major outages
Predictive anomaly detection warns before capacity runs out at application deadlines.
Observability use cases for Public Sector
From online applications to shared infrastructure: where public organizations start.Citizen services
Citizen portal experience
Real user monitoring and synthetic checks for login, application forms and payments, including accessibility-relevant errors.
Digital experienceProcedure tracing end to end
Follow applications from portal through identity, payment and document services into specialist procedures.
Distributed tracingDeadline peaks
Forecast load for tax deadlines, elections or subsidy launches and scale in time.
PredictionsShared IT and security
Data center and private cloud
Monitor hosts, virtualization, Kubernetes and networks in state and municipal data centers in one topology.
Infrastructure observabilityThreat observability
Detect attacks and vulnerabilities at runtime and analyze audit logs with detection rules as code.
Application securityAudit-proof logging
Immutable log retention, field-level access control and fast queries for audits and incident investigations.
Log analyticsResponsible AI
Citizen chatbots and assistants
Monitor quality, guardrails and cost of LLM-based assistants and keep every answer traceable.
AI observabilityExplainable operations
Every AI-generated root cause comes with evidence, supporting accountability requirements.
Obseria IntelligenceApproved automation
Automated remediation only within defined policies, approval steps and audit trails.
AutomationSovereign by design
Obseria can be operated entirely within German data centers or in your own environment, with the evidence public sector security officers expect.
- BSI C5Attested cloud operation for the EU region.
- BSI IT-GrundschutzMonitoring and logging evidence for relevant modules.
- NIS2Incident detection, documentation and reporting support.
- GDPR and data residencyOperation in Germany or on-premises in your own environment.
- EU AI ActTraceable, explainable AI answers and audit trails for AI systems.
We needed observability that our data protection officer and our security team could sign off on. Running Obseria in our own data center made that possible.
The Obseria platform for Public Sector
Infrastructure Observability
Data centers, virtualization and Kubernetes in one topology.
Learn moreDigital Experience
Citizen portal monitoring with synthetics and RUM.
Learn moreApplication Security
Runtime protection and threat observability.
Learn moreAI Observability
Guardrails and traceability for public sector AI.
Learn morePublic Sector observability FAQ
Yes. Obseria can run as a managed deployment in your own data center or private cloud, so telemetry never leaves your environment.
Yes, the EU region holds a BSI C5 attestation. Reports are available under NDA via the Trust Center.
Obseria detects incidents automatically, documents affected services and duration and keeps an audit trail, the basis for internal escalation and reporting obligations.
Obseria is available through partners and public sector framework agreements. Contact us for current procurement options.
Every AI answer includes the evidence it is based on, AI actions run only within approved policies, and customer data is never used for model training.
Digital services citizens can rely on.
Talk to our public sector team about sovereign observability.