Observability for Telecommunications

Observability for telecommunications: from 5G core to customer app

Monitor cloud-native network functions, OSS/BSS and digital channels in one context, and fix service degradations before subscribers call the hotline
Obseria apps and capabilities: observability, APM, infrastructure and integrations
Obseria home dashboard with service health, open problems, SLO compliance and ingestion
Obseria trace explorer with span list and span attributes
Challenges

Networks are software now. Monitoring has to keep up.

5G standalone, Open RAN and cloud-native network functions multiply the number of moving parts, while subscribers expect always-on connectivity.

Cloud-native network functions

AMF, SMF and UPF run as containers on Kubernetes across edge and core sites. Classic element managers cannot see pods, service meshes or noisy neighbors.

Alarm storms across domains

A single fiber cut or faulty config push triggers thousands of alarms in RAN, transport, core and IT. NOC teams lose hours finding the one event that matters.

Subscriber experience is the KPI

Churn starts with dropped calls, slow activations and failed top-ups in the app. Network health and digital channels must be seen together.

Proven impact

70% faster incident resolution in the NOC

Causal analysis across RAN, transport, core and IT replaces manual alarm correlation.

98% fewer alarms reaching on-call

Thousands of related events are condensed into a single problem with its root cause.

4,500 hosts onboarded in one hour

Operator-based rollout across edge and core data centers without per-host configuration.

2.4M telemetry data points per second

Petabyte-scale ingestion without indexes, in the operator's own cloud account.

Use cases

Observability use cases for Telecommunications

From network functions to digital sales channels: the use cases operators start with.
Compliance and resilience

Built for critical infrastructure

Telecommunications networks are critical infrastructure. Obseria helps you prove resilience, detect security incidents early and keep subscriber data in the right jurisdiction.

  • NIS2Incident detection, impact assessment and reporting evidence from one platform.
  • EECC and national security catalogsAvailability evidence and audit trails for network and service security requirements.
  • GDPRAutomatic masking of subscriber identifiers such as IMSI, MSISDN and IP addresses.
  • Data residencyOperation in EU regions or in your own cloud account, with field-level access control.
  • ISO 27001 and SOC 2 Type IICertified platform operation with annual audits.
Orbit Telecom
Customer story

We used to spend the first hour of every major incident arguing about whose alarm mattered. Now the root cause is on the screen before the bridge call starts.

Head of Network Operations, Orbit Telecom
70%faster resolution
98%fewer alarms
1 hto onboard 4,500 hosts
See all customer stories

Telecommunications observability FAQ

Telecom observability means understanding the state of networks, network functions, IT systems and digital channels from their telemetry: metrics, logs, traces and events. Unlike classic fault management, it shows why a service degrades, not only that an element raised an alarm.

Yes. Obseria discovers CNFs running on Kubernetes automatically, including pods, nodes, service meshes and deployments, and links them to the services and subscribers they support.

Obseria Intelligence follows the dependency graph across RAN, transport, core and IT. Related alarms are grouped into one problem, and the event that caused them is named with evidence.

Yes. Obseria ingests data via OpenTelemetry, Prometheus, SNMP, syslog and APIs and integrates with ServiceNow, PagerDuty and orchestration tools for ticketing and closed-loop automation.

Yes. Obseria can run as a managed deployment in your own cloud account, and identifiers such as IMSI or MSISDN can be masked before storage.

Assure every service, on every network.

See how Obseria correlates network, IT and subscriber experience in one view.